REFUND AND RETURNS POLICY

Thank you for shopping at Noriese LLC. We greatly appreciate your patronage and want to ensure you are satisfied with your purchase. Please read our refund and return policy carefully.

1. General Principles
   All products sold by Noriese LLC are final sales and for one-time purchases only. We do not accept returns or exchanges unless the product arrives defective or damaged.
2. Defective or Damaged Products
   If you receive a defective or damaged product, you must contact us within 7 days of receipt to initiate a return or exchange.

For returns, please provide photographic evidence of the defect or damage. This helps us assess the problem and improve the product.

3. Return Process
   To return a defective or damaged product, please follow these steps:

Contact Customer Service: Please send an email to dallas@noriese.shop, including your order number, a description of the problem, and any photographic evidence.

Return Authorization: Once your claim is reviewed and approved, we will provide you with return instructions and a Return Authorization (RA) number.

Return Shipping Costs: Unless otherwise stated, you are responsible for return shipping costs. Please ensure the product is securely packaged for shipping.

Refund or Exchange: Upon receiving and inspecting the returned product, we will process your refund via the original payment method or, where applicable, provide an exchange.

4. Non-Returnable Items
   The following items are non-returnable:

Products showing obvious signs of use, unless defective.

Items not purchased directly from Noriese LLC.

5. Refund Processing
   We will process your refund within 7-10 business days of receiving the returned item. You will receive a confirmation email after the refund is issued.

Depending on your payment method, refunds may take some time to arrive.

6. Policy Changes
   Noriese LLC reserves the right to modify this refund and return policy at any time. Any changes will be posted on our website, and your continued purchases after the changes indicate your acceptance of the updated policy.
7. Contact Information

If you have any questions or concerns about our refund and return policy, please contact us:
Address: 2-5906 BUTNER ROAD, FORT BRAGG, NC 28310
Email: dallas@noriese.shop

Thank you for choosing Noriese LLC! Your satisfaction is our top priority.